Refund Policy

1. Free Trial Through the Free Plan

HireNudge offers a Free Plan with 30 complimentary credits. These credits are intended to help users:

• Explore the platform and its features;
• Test AI-powered tools and workflows;
• Evaluate whether HireNudge is suitable for their job search needs; and
• Become familiar with the user experience before purchasing a subscription.

2. No Refund Policy

Because users can evaluate HireNudge through the Free Plan before purchasing, all payments made for paid subscriptions, memberships, credits, or premium services are final and non-refundable, except where refunds are required under applicable law.

Once a payment has been successfully processed, HireNudge does not provide refunds, credits, or partial refunds.

3. Situations Where Refunds Will Not Be Provided

Refunds will not be issued for, including but not limited to:

• Change of mind after purchase;
• Failure to use the purchased subscription or credits;
• Dissatisfaction with hiring outcomes, interview invitations, or employment results;
• Personal preferences or expectations regarding AI-generated content or recommendations;
• Unused credits or unused subscription periods;
• Failure to cancel a subscription before its renewal date;
• Accidental purchases where the service has already been activated;
• Lack of technical knowledge or inability to use the platform after purchase; or
• Any other reason not required by applicable law.

4. Subscription Renewals

When subscriptions automatically renew, it is the user's responsibility to cancel before the next billing cycle if they do not wish to continue.

Failure to cancel a subscription before renewal does not entitle the user to a refund for the renewed billing period.

5. Exceptional Circumstances

HireNudge may, at its sole discretion, review requests involving:

• Duplicate or multiple charges for the same subscription;
• Incorrect billing caused by a technical error on our platform; or
• Other situations where a refund is required under applicable law.

6. Compliance with Applicable Law

Nothing in this Refund Policy limits any mandatory consumer rights that cannot be excluded under applicable law. Where a refund is legally required, HireNudge will comply with those legal obligations.

7. Acceptance of this Policy

By purchasing any paid subscription, credits, or premium service on HireNudge, you acknowledge and agree that:

• You have had the opportunity to evaluate the platform using the 30-credit Free Plan;
• You understand the features and functionality offered by HireNudge; and
• You accept that all payments are final and non-refundable, except where required by applicable law.